Case Studies
Case Study 1
Client: Accounting/Professional Services Firm
Requirement - Improve new graduate effectiveness and help build supervisory skills for high potential staff wanting to become organizational leaders.
Process - Mixed workshops over 10 months. Workshops conducted back to back, 8am, 10.45am and 1pm. Each workshop ran several times to minimize client disruption and ensure all available staff could attend.
Workshops Selected
Compulsory for new graduates, optional for high potential staff
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Compulsory for high potential staff
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Optional for new graduates, compulsory for high potential staff
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- Handle Conflict
Outcomes - Organization has reported increased personal efficiency from all staff attending the workshops. High participation rate achieved, cost savings achieved on training and staff reported improved supervisor skills and overall team morale.
Case Study 2
Client - International Investment Bank/Professional Services Firm
Requirement - Help introduce a ‘training culture’ and provide skills development and reinforcement across all work levels. Ensure training was relevant for highly educated staff with mixed levels of seniority.
Process - Series of regular ‘Lunch and Learn’ Bite Sized Training sessions. Attendance not compulsory but workshops needed to be suitable for those dealing with colleagues from other international offices.
Workshops Selected
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Outcomes - Organization went from no-one attending training to each workshop being oversubscribed. Client extremely pleased with the training and flexibility it provided.
Case Study 3
Client: Large Government Department
Requirement - Provide effective training in ‘break out’ sessions as part of their national conference series
Process - Back to back workshops conducted in 5 cities across Australia with workshops run concurrently using 2 different facilitators. Workshops needed to be relevant and suitable for a wide range of people.
Workshops Selected
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Outcomes - Extremely successful conference series. Cost effective and dynamic training for several hundred people and very high client satisfaction with service.
